natwest merchant account

NatWest, officially known as National Westminster Bank, is the largest commercial bank in the UK. It is part of the Royal Bank of Scotland Group, which is one of the ten largest banks in the world. NatWest offers merchant services to its business clients through WorldPay Streamline.

In this article we’ll cover:

  1. NatWest’s background
  2. NatWest’s Merchant Account Services
  3. NatWest’s Fees

NatWest’s History + Background

NatWest was established in 1968, with the merger of National Provincial Bank (founded in 1833) and Westminster Bank (founded in 1834). It grew to become one of the Big Four banks in the UK and was acquired by the Royal Bank of Scotland Group in 2000. NatWest has 1,600 branches in the UK with over 3,400 cash machines. It currently has over 800,000 small business clients.

NatWest’s Merchant Account Services

NatWest offers merchant services through WorldPay Streamline, which caters mostly to SMEs.

1. Merchant accounts

A merchant account through NatWest-Streamline will allow a business to manage all its card payments, accept multiple currencies and all major debit and credit cards and offer flexible payment options to its customers.

2. Online payment gateway

The NatWest-Streamline payment gateway allows online shops to accept fast and secure payments. There are two options for this service—a hosted pay page and an integrated pay page. A hosted pay page lets customers finalise the checkout process on a secure Streamline page, while an integrated pay page lets customers finish the checkout process without leaving the shop website. The payment gateway accepts major debit and credit cards, as well as alternative payment such as and PayPal.

3. Face-to-face payments

NatWest-Streamline also offers a range of countertop, portable, mobile and contactless card readers to allow merchants to take face-to-face payments from their customers.

4. Virtual terminal

Merchants can also avail of virtual terminals which will allow them to take card payments over the phone or by mail by accessing a secure web page.

NatWest’s Fee Structure

Prospective clients are asked to contact NatWest to get a quote that’s tailored to their specific needs.


Businesses that sign up to NatWest’s merchant services are guaranteed speedy transactions—WorldPay Streamline processes 500 transactions every second. Major credit and debit cards worldwide are accepted, along with a few alternative payments.

Clients will also benefit from Streamline’s rigorous fraud and security management systems its PCI DSS compliant products. The UK-based customer support is available 24/7 and can be contacted online and over the phone.

Disclaimer: All the data quoted in this article are true at the time of publication.